Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Grief Support Groups
Explore various support groups that provide a safe space for sharing experiences and healing together.
Books on Healing
Discover a curated list of books that offer insights and guidance on the journey of healing after loss.
Online Resources
Access a range of online platforms that provide articles, videos, and forums for grief support and personal growth.
Workshops and Retreats
Participate in workshops and retreats designed to foster healing and connection with others who understand your journey.
Counseling Services
Find professional counseling services that specialize in grief and loss, offering personalized support and guidance.
Community Events
Join community events that focus on remembrance and support, creating connections with others who share similar experiences.